How Johnstone, Hickory North Carolina Centralized Customer Communication thumbnail
Distributor Spotlight
Erika M. Torres

Erika M. Torres

Nov 21, 2022

How Johnstone, Hickory North Carolina Centralized Customer Communication

For many distributors, running a branch is not just about providing supplies, but about connecting with your community. At Johnstone's Hickory branch, manager ...

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Contractor Spotlight: Help!! Air Conditioning thumbnail
Distributor Spotlight
Erika M. Torres

Erika M. Torres

Nov 15, 2022

Contractor Spotlight: Help!! Air Conditioning

Want to see the full 15-minute interview? Click the button below Many business owners in HVAC have been in the airflow & quality business for generations, ...

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How Ashby Lumber Increased Sales by 10% With Centralized Communication thumbnail
Distributor Spotlight
Erika M. Torres

Erika M. Torres

Oct 26, 2022

How Ashby Lumber Increased Sales by 10% With Centralized Communication

For family companies like Ashby Lumber, distribution is more than just supplying parts: it’s making someone’s vision come to life. And for Mike Howard, Sales ...

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How Southern Pipe & Supply Improved Customer Response Time Through Text thumbnail
Distributor Spotlight
Erika M. Torres

Erika M. Torres

Aug 19, 2022

How Southern Pipe & Supply Improved Customer Response Time Through Text

In any business, whether you’re talking about scoring profits, boosting business efficiency, or building better customer relationships, it's forward momentum ...

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How Ideal Supply Increased Communication and Cut Down Workload thumbnail
Distributor Spotlight
Erika M. Torres

Erika M. Torres

Jun 10, 2022

How Ideal Supply Increased Communication and Cut Down Workload

Distribution is more than just supplying parts to contractors, it’s building and providing for a thriving community — one that is structured upon several ...

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How Hanover Maryland Carrier Enterprise Increased Sales With Clearer Communication thumbnail
Distributor Spotlight
Erika M. Torres

Erika M. Torres

Apr 29, 2022

How Hanover Maryland Carrier Enterprise Increased Sales With Clearer Communication

Watch the rest of the 10-minute interview at the link below: Customer service in distribution is different. It’s unlike Amazon’s virtual assistance and it’s ...

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How Winsupply of Essex Increased Order Accuracy With Centralized Communication thumbnail
Distributor Spotlight
Kevin O'Sullivan

Kevin O'Sullivan

Mar 22, 2022

How Winsupply of Essex Increased Order Accuracy With Centralized Communication

Since 1956, Winsupply has cultivated family — partnering with ambitious individuals and giving them the opportunity to own their own wholesale distribution ...

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How Johnstone Supply in Kenilworth, NJ Cut Customer Response Times In Half thumbnail
Distributor Spotlight
Kevin O'Sullivan

Kevin O'Sullivan

Feb 04, 2022

How Johnstone Supply in Kenilworth, NJ Cut Customer Response Times In Half

Since 1953 Johnstone Supply has grown from one small shop in Portland, Oregon, to the largest HVAC/R cooperative wholesale distributor in the world today. ...

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How Bowling Green Winlectric Saved Time with Efficient Communication thumbnail
Distributor Spotlight
Kevin O'Sullivan

Kevin O'Sullivan

Dec 10, 2021

How Bowling Green Winlectric Saved Time with Efficient Communication

Watch the rest of the 11-minute interview at the link below: “A majority of people like to communicate through text because it’s not something that’s super ...

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How Wolseley Canada Sped Up Sales With A Communication Software thumbnail
Distributor Spotlight
Kevin O'Sullivan

Kevin O'Sullivan

Nov 19, 2021

How Wolseley Canada Sped Up Sales With A Communication Software

Never let a crisis go to waste. Those words ring especially true for Wolseley Canada, the leading wholesale distributor to plumbing, HVAC/R, waterworks, and ...

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How RHI Supply Created an Easy Button For Making More Sales thumbnail
Distributor Spotlight
Kevin O'Sullivan

Kevin O'Sullivan

Oct 19, 2021

How RHI Supply Created an Easy Button For Making More Sales

Throughout 40 years and two generations of family ownership, RHI Supply has always operated under a set of common values and goals. They’re the place ...

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