
How Electrical Distributors Eliminate Spec Sheet Scrambling, Respond to Field Techs Instantly, and Keep the Counter Moving
Prokeep helps electrical distributors grow revenue and energize customer relationships with faster quoting, centralized data, and proactive
follow-ups that keep your customers wired in.









Experience effortless customer communication
Prokeep turns every interaction into an opportunity—tracking down a part, sending a spec sheet, or closing a sale—without slowing down your counter.
-
Prokeep’s centralized data allows you to uncover field techs who’ve stopped texting from jobsites, contractors who haven’t requested specs lately, and accounts that ghosted after one emergency order — so you can win back revenue that’s slipping through the cracks.
-
With one click, segment customers into electric-specific audiences like “No spec sheet requests in 60 days,” “Frequent panel quote buyers,” or “Picture message-only customers” — and tailor outreach that fits the way each group orders.
-
Send spec updates to field techs mid-install, assign reps to follow up on old lighting quotes, or bulk-text a wire promo to your most active cut-sheet requesters — all while keeping the counter line moving.
-
See exactly which texts, cut sheet links, or rep follow-ups drive real orders — and use those insights to repeat high-performing plays across your branches.




Customer success

How Ideal Supply increased communication and cut down workload
"We ended up choosing Prokeep because it was able to centralize all of those disparate communication channels into a really simple, easy-to-use platform that was scalable for our organization...So we end up with a channel where all of that communication can go to a single number, for the customer, so it really improves the experience for the customer."
Electrical Distributor Resources
See the latest industry tips to see how you can make it easier to get more orders.


AI at the Counter: The Tools You Already Use Are Getting Smarter

Revenue Doesn’t Happen in a Vacuum: Why Cross-Team Data is Your CX Superpower

How a Strong Customer Experience Drives Longevity

Why Change Management is the Real Cost (and Key to ROI) in Technology Deployment

No Clean Data, No AI: Why Messy Data Is Blocking Your Path to the Future
Solutions for Electrical Distributors
Unlock more orders, easier workflows, and happier customers with these key features:
Make it easy for customers to do business with you
Whether customers order via text, phone, web chat, email, or FSM, Prokeep-powered distributors can quickly manage all inbound orders to ensure great customer service and no orders ever slip through the cracks.


Protect your customer data and relationships, or they’ll walk out the door
Prokeep centralizes customer data and key communications across your business—giving you control to strengthen relationships, win wallet share, and scale.
The more you reach out to your customers, the more they order
Prokeep makes it easy to reach out with the right message at the right time through broadcast messages & outreach tasks — helping you reactivate dormant accounts and drive more orders from top customers.

Got questions
Others frequently ask…-
Prokeep helps turn passive orders into proactive sales opportunities. Reps can upsell, suggest alternatives, or follow up on quotes, with just the press of a button, without stopping what they’re doing.
-
Customers can send pictures of part numbers, wiring diagrams, or fixture requests via text or chat, cutting errors and making generating quotes easy for your team.
-
Prokeep allows you to route messages to the right person at the right time. With Prokeep’s team messaging, every team member can collaborate instantly while giving leadership complete visibility into every conversation.
-
Unlike other solutions, Prokeep is quick and requires minimal effort to implement. Our team is committed to doing the heavy lifting - including configuring locations, channels, user accounts, and importing contacts - for you, so you don’t have to lift a finger.
Unlock the potential of a purpose-built Order Engine
Discover how Prokeep can transform your customer relationships and drive your business success. Get started with a free trial today and we’ll schedule your personalized training.