Stop Missing Calls & Losing Orders
Free up phone lines by letting customers text, email, and web chat your counter reps — all in one easy-to-use dashboard.
Don't Lose Customers During Staff Turnover
When customers text your counter rep's personal phone, you lose control of that relationship. With Prokeep, all conversation history is recorded in one place for security and efficiency.
Stop Wasting Time Decoding Unclear Orders
Whether it's a whatchamacallit or a long SKU, customer explanations take time and cause mistakes. Let customers send a picture of what they're talking about and save hours.
Don't Be Harder To Do Business With Than Your Competitors
If your competitors are easier to do business with, your customers will buy from them to save more time. Be the supplier that's easy to do business with by giving them easier ways to buy.
"Prokeep gives more power to our branches to be able to service the customer that much better."
Wes Penrose
Gescan Electrical Wholesale Supply
“So we went from having this instance where maybe you’ve got four or five counter people in a branch with four or five different contact lists, some doing SMS, some doing MMS, …we ended up with a channel where all of that communication can go to a single number for the customer."
Chris Moon
General Operations Manager - Ideal Supply
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"Prokeep's really helped with being able to get to some of those younger demographics that don't want to sit down at a computer or don't have the time to pick up the phone and put in a call."
Martin Wood
Assistant Manager - Stokes Lighting and Electric Co.
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“I don’t how many times people go, ‘well, why didn’t y’all tell me it was here?’ and then we go into Prokeep and go, ‘we texted you at such and such, and here it is, and you actually replied back, ‘okay.'”’
Benton Jolly
President - Winsupply of Essex
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