How a Strong Customer Experience Drives Longevity
Executive Summary: How a Strong Customer Experience Drives...
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Prokeep’s centralized communication tools help you identify maintenance teams, contractors, and procurement leads who’ve gone quiet, stopped requesting quotes, or haven’t placed replenishment orders lately—so you can win them back before they look elsewhere.
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Segment your customers into industrial-specific groups like “No orders in 60 days,” “High-volume electrical buyers,” or “Frequent photo-message senders”—and personalize your outreach based on how each group prefers to do business.
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Send cut sheets mid-shift, assign follow-up on open hose and fitting quotes, or broadcast a promotion on tools and PPE—without clogging up the phone lines or pulling your team away from the counter.
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See exactly which messages, quote follow-ups, or SDS links convert into real sales—and use that data to scale what works across branches, sectors, or product lines.
Customer success
Case Studies
How Ideal Supply Boosted Visibility for their Team
"The biggest day-today difference that Prokeep brings to the table, to Ideal Supply is visibility into the channel... Businesses need to have a better understanding of where their customers are reaching out to them.” — Ideal Supply
Why Change Management is the Real Cost (and Key to ROI) in Technology Deployment
Executive Summary: Maximizing Technology ROI Through Change...
No Clean Data, No AI: Why Messy Data Is Blocking Your Path to the Future
Executive Summary: AI is here—and it’s already transforming...
