Privacy Policy

Last Updated: May 17, 2024

Welcome to Prokeep!

This Website Privacy Policy (“Privacy Policy”) applies to the Prokeep software program ("Application") and the Prokeep website located at https://www.prokeep.com/ ("Site") (collectively, the “Services”). The Services are provided by Prokeep Inc., 610 S Peters St #305, New Orleans, LA 70130 (“Prokeep”, “we”, “us”, “our”).

The purpose of this Policy is to explain how Personal Information about you (“you”, “your”, “User” refers to the person that visits the Site or uses the Services) is handled by us while interacting with our Services. Please read this Privacy Policy carefully as it contains important information about who we are, and how and why we collect, store, use, and disclose your Personal Information. It also explains your rights in relation to your Personal Information and how to contact us in the event you have a question, comment, or complaint.

1. KEY TERMS

The following key terms utilized in this Privacy Policy have the meanings set out below. Key terms have the same meaning regardless of whether they appear in singular or in plural.

Key Terms	Definition
“Personal Information”	Any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual;
“Sensitive Personal Information”	Personal Information revealing an individual’s social security number, driver's license and passport numbers; an account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin; religious beliefs; union membership; Personal Information concerning an individual's health, sex life, or sexual orientation; contents of a user's mail, email, and text messages where the business is not the intended recipient; genetic information; biometric information; and Personal Information collected from a child;
“Business Purpose”	The use of Personal Information for operational purposes of a business (or other purposes as notified to you) provided that the use of Personal Information is reasonably necessary and proportionate to achieve such purpose or a different, but compatible, operational purpose;
“Sale”	Selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, an individual’s Personal Information by a business to another business or a third party in exchange for monetary or other valuable consideration; and
“Share”	Communicating orally, in writing, or by electronic or other means, an individual’s Personal Information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

2. COLLECTION OF PERSONAL INFORMATION

Personal Information We Collect

We collect the following categories and specific types of Personal Information about our Users:

Categories of Personal Information	Specific Types of Personal Information Collected
Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (“IP”) address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers) Information That Identifies, Relates to, Describes, or Is Capable of Being Associated with, a Particular Individual (e.g., real name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information)	Account Information: When you create and register a Prokeep account ("Account"), we may collect various kinds of information about you including, but not limited to your name, email address, phone number, address, and other information you provide to us during the creation of your Account. Behavioral Advertising Information: We and our Authorized Third Parties (defined below) may collect information from and about you to deliver advertising and marketing which may be of interest to you. Please see “Opt Out Information” below for information regarding opting out of behavioral advertising. Profiling Information: We and our Authorized Third Parties may collect your information to build a profile about you to personalize your experience while using our Services. Please see “Opt Out Information” below for information regarding opting out of profiling.
Sensitive Personal Information	Log-in Information: We collect your Account email address and password, and other Account log-in information when you create an Account to use our Services. User Content Information: We may collect the User-generated content information you provide when you interact with our Services. This may include the contents of your Application messages and your emails, text messages, and web chats that you link to our Application.
Internet or Other Electronic Network Activity Information (e.g., browsing history, search history, and information regarding an individual's interaction with an Internet website or application)	Technical Information: We automatically collect certain information from you when you use our Services, including, as applicable, your IP address, other unique device identifiers, Prokeep browsing history, cookies, your mobile carrier, time zone setting, mobile or device information (including the model of your device), your screen resolution, operating system, and information regarding your use of our Services.
Commercial Information (e.g., records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)	Payment Information: If you choose to make a purchase, our third party payment processing vendor will collect billing information associated with you, including your full name, debit or credit card information, billing address, and postal address. We only receive confirmation information of such purchases. Service Purchase Records: We collect a record of all purchases you make through our Services.
Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information	User Content Information: We may collect the User-generated content information you provide when you interact with our Services. This may include visual, audio, and electronic information uploaded or created by you, which may also include all forms of emails and messages, audio or video web chats, and digital images sent through or linked to the Application. User metadata may automatically be uploaded with any User-generated content you provide.
Profiling Information (e.g., inferences drawn from any of the information identified above to create a profile about an individual reflecting the individual's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes)	Profiling Information Behavioral Advertising Information

How Your Personal Information is Collected

When you use our Services, we collect the Personal Information you give us directly along with usage information we collect automatically. The Personal Information we collect falls within the following groups of sources:

Directly from you. For example:
- If you create an Account with our Services.
When you send messages or digital images through the Application.
From third parties. For example:
Our internet service providers and data analytics providers.
Our payment processing vendors.
From automated information collecting. For example:
Automated monitoring of our Services and other technical systems, such as our computer networks and connections, communications systems, and email and messaging systems for purposes of monitoring the security and reliability of our Services.
The cookies and tracking technologies on our Services—for more information on our use of cookies and tracking technologies, please see the Section “Cookies and Tracking Technology” below.

3. USE OF PERSONAL INFORMATION

Why We Use Your Personal Information

We collect your Personal Information for the following purposes:

To operate and improve our Services and to foster a positive User experience;
To provide and maintain our Services, including to monitor the usage of our Services;
To provide non-personalized advertising to you on our Services;
To provide personalized advertising to you based on your browsing patterns on our Services;
To provide a personalized experience for you that is unique to your business preferences and needs;
To help you find and connect with people and businesses that are beneficial to you;
To manage your Account as a User of the Services – the Personal Information you provide can give you access to different functionalities of the Services that are available to you as a registered user;
To contact you by email, telephone calls, text messaging, fax, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation;
To attend and manage your requests to us;
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Users is among the assets transferred; and
For other purposes about which we notify you.

How and Why We Use Your Sensitive Personal Information

Special categories of Personal Information, if collected, are considered sensitive and receive special protection. We may collect and process the following special categories of Sensitive Personal Information when you voluntarily provide them for necessary Business Purposes:

Account information; and
User content information.

Sometimes, we may also need to collect Sensitive Personal Information for the sole purpose of verifying your identity (e.g., your privacy right request; your request to remove your child’s Personal Information). For these purposes, we only collect the following Sensitive Personal Information when it is given to us directly by you:

Government identification cards or numbers.

When we use your Sensitive Personal Information, we will only use it as permitted under applicable data protection laws; for example:

We have you or your legal guardian’s explicit consent; or
The Sensitive Personal Information is necessary to perform our Services.

4. SELLING, SHARING, AND DISCLOSING OF PERSONAL INFORMATION

Who We Share Your Personal Information With

In the preceding twelve (12) months, we have Shared your Personal Information with:

Our Authorized Third Parties that help run, maintain, secure, and deliver our Services to you;
Our business partners that provide offers, promotions, and services to you; and
Other third parties we use to help us run our business, such as marketing agencies or advertising platforms.

We have not Sold your Personal Information for money or other valuable consideration.

Categories of Personal Information We Sold or Shared

In the preceding (12) months, we have Shared the following categories of your Personal Information:

Identifiers;
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual;
Internet or other electronic network activity information; and
Profiling information.

We have not Sold any category of your Personal Information for money or other valuable consideration.

Categories of Personal Information We Disclosed for a Business Purpose

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a necessary Business Purpose:

Identifiers;
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual;
Internet or other electronic network activity information;
Audio, electronic, or similar information; and
Sensitive Personal Information.

Our Business Purposes for Disclosing Personal Information

In the preceding twelve (12) months, we have disclosed your Personal Information for the following necessary Business Purposes:

To maintain the necessary operations of our Services;
To provide Services to you;
To fulfill or meet the reason you provided the information;
To provide you with support and to respond to your inquiries;
this may also include investigating and addressing your concerns and monitoring and improving our responses;
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; and
For other reasons as we will relate them to you before we collect your Personal Information.

We may disclose Personal Information to external auditors in relation to accreditation and the audit of our accounts. We may also need to disclose Personal Information to other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize this information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

5. COMMUNICATIONS

User-Generated Content: Communications

The Prokeep Application centralizes communication by providing a shared workspace that streamlines communication channels in one platform. To facilitate our centralized communication features, we may collect, store, and analyze the User-generated content you create. This may include visual, audio, and electronic communications uploaded or generated by you (e.g., text messages, fax, text or audio or video web chats, emails, and digital images sent through the Application).

The collection and analyzation of your communications helps us operate and develop our Services, monitor and secure our Services, identify Service usage trends, and better address your needs regarding the Services.

Communications Between You and Prokeep

The communications between you and Prokeep may take place via electronic means, whether you visit the Services or send us emails, or whether we post notices on the Services or communicate with you via email, telephone call, text message, or mobile push notifications (collectively the “Communications”).

When engaging in the Services (e.g., creating an Account; logging-in to the Application, making a privacy request), you may be asked to provide an email address and mobile phone number. The collection of your email address and mobile phone number allows you to receive direct Communications from us. Communications from or on behalf of us may include but are not limited to the use of the Services, User support, and informational communications concerning the Services. We also have a Business Interest in using your Personal Information for marketing to you; we offer our Users the opportunity to sign up via email to receive news about new offers and special promotions offered by us.

As a User, you have the right to opt out of receiving Communications at any time. If you would like to discontinue receiving email Communications, you may opt out by using the “Unsubscribe” link found in our emails, replying “STOP” to our text messages, turning off notifications from our Application, or disabling push notifications through your mobile device's settings.

We may ask you to confirm or update your preferences if you ask us to provide more services in the future, or if there are changes in the law, regulation, or the structure of Prokeep as a business.

6. COOKIES AND TRACKING TECHNOLOGIES

We, as well as the authorized third parties that provide functionality on our Services (“Authorized Third Parties”), may use cookies or other technologies to automatically collect information throughout our Services. For more information, go to allaboutcookies.org.

Cookies and Similar Tracking Technologies

We use "cookies" and similar tracking technology to collect additional Service usage information and to improve the Services. A cookie is a small data file that we transfer to your computer's hard drive when you access our Services.

Log and Usage Data

When you use the Services, our servers automatically record information that your browser sends while using our Services ("Log Data"). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, and the search terms you use. We use Log Data to monitor the use of the Services and for the Service’s technical administration.

How Do We Use Cookies and Tracking Technologies?

We use cookies in a range of different ways to improve your experience with our Services. This includes:

Keeping our Services working;
Keeping you logged in to the Services;
Understanding how you interact with our Services;
Monitoring the total usage and web traffic routing on our Services;
Customizing and improving our Services; and
Enabling and supporting security features on our Services.

What Types of Cookies Do We Use?

There are multiple cookie types a website may choose to use. A “session” cookie enables certain features of the Services and is deleted from your computer or device when you disconnect from or leave the Services. A “persistent” cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. We and our Authorized Third Parties make use of the following types of session and persistent cookies:

Strictly Necessary Cookies: We use these cookies to maintain our Services. Without them, our Services would not work properly.
Analytical Cookies: We use these cookies to collect visitor and User information. This information is then used to improve our Services and improve your experience.
Security and Authentication Cookies: We use these cookies to help keep our Services secure by managing User sessions and preventing fraud. They ensure that your information is delivered to you by linking your information with a unique cookie identifier string.
Personalization Cookies: We use these cookies to remember your preset features and preferences for our Services.

How to Manage Cookies

If you do not want cookies from us, our Authorized Third Parties, or other third parties, you can change your browser or device settings to stop accepting cookies or to prompt you before accepting a cookie from the websites or applications you visit. However, our Services may not function properly if you disable cookies.

7. THIRD PARTY WEBSITES AND LINKS

OUR SERVICES MAY CONTAIN LINKS TO THIRD PARTY WEBSITES. WE DO NOT ENDORSE, AUTHORIZE, REPRESENT, OR EXERCISE CONTROL OVER THIRD PARTY WEBSITES. THESE OTHER WEBSITES MAY PLACE THEIR OWN COOKIES OR OTHER FILES ON YOUR COMPUTER, COLLECT INFORMATION, OR SOLICIT PERSONAL INFORMATION FROM YOU. THIRD PARTY WEBSITES FOLLOW DIFFERENT RULES REGARDING THE USE OR DISCLOSURE OF THE PERSONAL INFORMATION YOU SUBMIT TO THEM. WE ENCOURAGE YOU TO READ THE PRIVACY POLICIES OR NOTICES OF THE OTHER WEBSITES YOU VISIT. BY VISITING A THIRD PARTY WEBSITE OR THIRD PARTY LINK, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

8. OPT OUT INFORMATION

We allow all Users to opt out of the Sale or Share of their Personal Information (including Sensitive Personal Information) for money, valuable consideration, targeted advertising, or profiling. We may also allow Users to opt out of the processing of their Personal Information for specific circumstances. We offer all Users the option to exercise any U.S. or Canadian opt out right listed within this Section.

If you wish to opt out as set forth in this Section, please email privacy@prokeep.com. Please note that if you opt out of having your information used for purposes directly related to our Services, it may prevent you from receiving our Services.

The Right to Opt Out: Canada

Canada gives residents of certain provinces or territories the right to opt out of the continued processing of their Personal Information in certain situations. This may also include data processing for legitimate interests and necessary Business Purposes unless there are compelling reasons for the processing to continue or the processing is required for legal claims. If you wish to exercise your right, please visit our Opt Out Form.

Do Not Sell or Share My Personal Information

The state of California provides their residents with the right to opt out of:

The Sale or Sharing of Personal Information for money and other value; and/or
The Sale or Sharing of Personal Information for the purpose of cross-context behavioral advertising (targeted advertising) or profiling.

Prokeep does not Sell your Personal Information for money or other valuable consideration. To opt out of the Sharing of your Personal Information, please email privacy@prokeep.com.

Limit the Use and Disclosure of My Sensitive Personal Information

The state of California also provides their residents with the right to limit the use and disclosure of their Sensitive Personal Information to necessary Business Purposes. Prokeep only uses your Sensitive Personal Information for necessary Business Purposes. However, if you wish to exercise your state right, please email privacy@prokeep.com.

Behavioral Advertising and Profiling Opt Out

To opt out of behavioral advertising or profiling, please visit our Opt Out Form. Please note that if you opt out of behavioral advertising, you may still receive general advertising from Prokeep. In order for behavioral advertising and profiling opt outs to work on your device, your browser or device must be set to accept cookies.

Additionally, for behavioral advertising, most mobile operating systems offer device-based opt out choices that are sent to companies that participate in behavioral advertising. To set an opt out preference for your mobile device’s “identifier” (for example, Apple's IDFA or Android's GAID), visit your device manufacturer's current choice instructions pages, or read more about sending signals to limit advertisement tracking at http://networkadvertising.org/mobile-choices.

Remember that these settings must be performed on each device (including the web browser on each device) that you would like to opt out on; if you clear your cookies or use a different browser or device, you will need to opt out again.

Do Not Track

Certain web and mobile browsers, as well as mobile operating systems, allow you to send a signal to inform websites or mobile applications that you do not want your online activities tracked. At this time, our Services do not currently respond to “Do Not Track” signals or similar mechanisms. To learn more about how DNT works, please visit http://allaboutdnt.com/.

9. CHILDREN’S INFORMATION

Eligibility for Services

The use of our Services is not intended for users under the age of thirteen (13). We do not collect information from children under thirteen (13) and we specifically prohibit children under thirteen (13) from entering any parts of the Services where Personal Information may be collected.

If you are a parent or legal guardian of a child under thirteen (13) who has submitted Personal Information to the Services without the knowledge of Prokeep, please contact us (see "How to Contact Us" below) so we may delete the information collected.

Quebec Private Sector Act: Minor’s Eligibility

For residents of the province of Quebec, general browsing of our Services is not intended for users under the age of fourteen (14). We do not collect information from children under fourteen (14) who are residing in Quebec and we specifically prohibit such children from entering any parts of the Services where Personal Information may be collected.

If you are a parent or legal guardian of a child residing in Quebec who is under fourteen (14) and has submitted Personal Information to the Services without the knowledge of Prokeep, please contact us (see "How to Contact Us" below) so we may delete the information collected.

Privacy Rights for California Minors in the Digital World Act

If you are a California resident under the age of eighteen (18) and are a User of our Services, you may request that we remove the Personal Information you have posted on our Services. Please contact us (see "How to Contact Us" below) so we may delete the information collected. Keep in mind, however, that certain California or federal laws may stop us from deleting specific categories of your Personal Information if applicable.

10. SECURING YOUR INFORMATION; RISKS OF PERSONAL INFORMATION DISCLOSURE

Prokeep is very concerned about safeguarding the confidentiality of Personal Information. We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Information.

However, due to the inherent nature of the Internet as an open global communications vehicle, we make no guarantee as to the security of your information or that your information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. BY USING OUR SERVICES OR BY PROVIDING YOUR PERSONAL INFORMATION TO US, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

Prokeep will notify you in accordance with applicable laws in the event of a security breach relating to your Personal Information.

11. DATA RETENTION

We process your Personal Information for the minimum period necessary for the purposes set out in this Privacy Policy unless there is a specific legal requirement for us to keep the information for a longer retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Information, and after the retention period ends, we will delete or anonymize your Personal Information. When we are unable to do so for technical reasons, we will put adequate safeguards in place to prevent any further such use of your Personal Information.

However, we will keep your Personal Information for as long as is necessary:

To respond to any questions, complaints or claims made by you or on your behalf;
To show that we treated you fairly; or
To keep records required by law.

12. INTERNATIONAL USERS: INTERNATIONAL TRANSFER OF INFORMATION COLLECTED

If you are a User located outside of North America, please be aware that Personal Information may be transferred, stored, and processed outside of your country, including in the USA and Canada. Although we take steps to provide adequate safeguards, the data protection laws in these countries might not be as comprehensive as those in your country. By submitting Personal Information to us, you understand that your Personal Information may be subject to the laws of applicable jurisdictions.

We endeavor to protect the privacy and security of Personal Information wherever it is transferred, and to use it consistent with your relationship with us and the practices described in this Privacy Policy.

13. PRIVACY RIGHTS

Users’ Privacy Options

Prokeep offers all Users the option to exercise any state or country privacy right listed within this Section as applicable. To learn more about individual US state and Canada privacy rights, please see Subsections “U.S. State Applicable Privacy Rights” and “Canada Privacy Rights” below.

U.S. State Applicable Privacy Rights

Residents of certain U.S. states may have specific privacy rights, including but not limited to the rights listed below, that they may exercise free of charge:

Privacy Right and Applicable State	Privacy Right Details
The Disclosure of Personal Information We Collect About You	You have the right to know how and why we collect, store, use, and disclose your Personal Information.
Right of Access	You have the right to be provided with a copy of your Personal Information. You may make a request to us, no more twice (2) in a twelve (12)-month period, for a disclosure of your Personal Information to you.
Do Not Sell or Share My Personal Information	You have the right to opt out of: (i) the Sale or Sharing of Personal Information for money and other value; and/or (ii) the Sale or Sharing of Personal Information for the purpose of cross-context behavioral advertising (targeted advertising) or profiling.
The Right to Limit Use and Disclosure of Sensitive Personal Information	You have the right to limit the use and disclosure of your Sensitive Personal Information for any reason other than supplying requested services.
The Right to Opt Out of Targeted Advertising and Profiling	You have the right to opt out of the Sale or Sharing of your Personal Information, targeted advertising, and certain types of profiling.
The Right to Deletion	Upon receipt of a verifiable request, you have the right to request that we delete the Personal Information we have collected about you, subject to applicable legal exceptions.
The Right of Correction	Upon receipt of a verifiable request, you have the right to request that we correct your inaccurate Personal Information, subject to applicable legal exceptions.
Protection Against Retaliation	You have the right to not be retaliated against after exercising any of your rights.
The Right to Appeal	You have the right to appeal to our refusal to act on your privacy rights request.

Canada Privacy Rights

Residents of Canada have a range of privacy rights, including but not limited to the rights listed below, that they may exercise free of charge:

Privacy Right	Privacy Right Details
The Right to be Informed	You have the right to know how and why we collect, store, use, and disclose your Personal Information.
Right to Access	You have the right to be provided with a copy of your Personal Information.
Right of Data Portability	You have the right to receive the Personal Information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—subject to certain limits.
The Right to Opt Out or Withdraw Consent	You have the right to opt out of the Sale or Sharing of your Personal Information, targeted advertising, and certain types of profiling. If you have provided us with a consent to use your personal data, you have the right to withdraw that consent easily at any time.
The Right to Deletion	Upon receipt of a verifiable request, you have the right to request that we delete the Personal Information we have collected about you, subject to applicable legal exceptions.
The Right of Correction	Upon receipt of a verifiable request, you have the right to request that we correct your inaccurate Personal Information, subject to applicable legal exceptions.
The Right Not to be Subject to Automated Decision-Making	You have the right to not be to be subject to automated decision-making. If we make decisions based exclusively on the automated processing of your Personal Information, we will inform you that the decision was made in this manner and provide you with additional information concerning the decision-making process upon your request. Please note, Prokeep does not make decisions concerning any User based exclusively on the automated processing of their Personal Information.
The Right to Lodge Complaints	You have the right to lodge a privacy complaint with the Office of the Privacy Commissioner of Canada, the Competition Bureau Canada, or the applicable supervisory authority or other regulatory agency for your province or territory. We encourage you to first reach out to us so that we have an opportunity to address your concerns directly. Please see "How to Contact Us" below for our contact information.

14. USER REQUESTS AND EXERCISE OF PRIVACY RIGHTS

We respect your control over your Personal Information. You can exercise your privacy rights by:

Sending us a request – we will respond within thirty (30) days (please see "How to Contact Us" below);
Visiting our Opt Out Form – we will respond within fifteen (15) business days (please see "Opt Out Information" above); or
Visiting our Privacy Rights Appeal Form – we will respond within forty-five (45) days (please see "Appeal Information" below).

Depending on where you live, you may have a right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning Personal Information. We encourage you to first reach out to us, so we have an opportunity to address your concerns directly. Please see "How to Contact Us" below for our contact information.

15. APPEAL INFORMATION

Some states provide their residents with the right to appeal if we refuse to complete a privacy request. At Prokeep, we allow all Users the option to appeal our refusal of a privacy request.

The appeal must be sent within a reasonable time after our refusal. If you submit a privacy right request and we refuse to act on it, we will let you know, within thirty days (30) of receipt of your request, of our reason for declining to act.

Within forty-five (45) days of receipt of your appeal, we will inform you of any actions we took (or did not take) in response to your appeal, along with a written explanation of the reasons for our decision. If your appeal is denied, you may have the right to submit a complaint to the Attorney General of your state, if applicable.

Please see the Section “Privacy Rights” above for more information on your rights.

16. ACCESSIBILITY

If you would like to receive this Privacy Policy in different format (e.g., audio; large print), please let us know (see "How to Contact Us" below).

17. LIMITATION OF LIABILITY

We operate and maintain our Services for the convenience of visitors and Users and are committed to abiding by the terms of this Privacy Policy. However, we do not warrant against breaches of the Privacy Policy and make no promises to you, express or implied, by posting this Privacy Policy.

18. CHANGES TO WEBSITE PRIVACY POLICY

Our Privacy Policy was published on last updated on May 17^th, 2024.

We may amend this Privacy Policy at any time. We will post all changes to this Privacy Policy on this page and will indicate at the top of this page the Privacy Policy’s effective date. We therefore encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our most current Privacy Policy.

19. HOW TO CONTACT US

Specific Requests

To send a request about state or country privacy rights, please:

Contact us via email;
Provide enough information to identify you (e.g., your full name, physical address, email address);
Provide proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill); and
Provide a description of what right you want to exercise and the information to which your request relates.
For removal of children’s information requests, please also provide a description of the specific information submitted including information that will allow us to confirm it was created and posted by your child.

Please note, we will not make any information disclosures to you if we cannot verify your identity and verify that the information requested belongs to you or someone that you are authorized to act for. Any Personal Information we collect from you to verify your identity, in connection with your request, will be used solely for the purposes of verification.

Contact Details

If you have any questions, concerns, or requests about our use of your Personal Information, please contact us by electronic mail at privacy@prokeep.com. We hope to resolve any issues you might have.

Thank you for trusting us with your information.