Built for HVAC Distributors

How HVAC Distributors Respond Fast & Drive Orders With Ease.

Prokeep helps HVAC distributors boost revenue and strengthen customer loyalty with faster communication, centralized job details, and proactive outreach that keeps your customers, and team, cool under pressure.

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Powering 8,500 Distributors with over 20 Million Orders
Carrier Enterprise
Johnstone Supply
Keller Supply Company
Hajoca
Wolseley
Southern Pipe and Supply
US Air Conditioning
Winsupply
Dakota Supply Group

Experience effortless customer communication

Prokeep turns every interaction into an opportunity—whether you're tracking down a condenser coil, sending an install guide, or closing a service order—without slowing down your counter.

  • Prokeep’s centralized data helps you identify HVAC techs who’ve gone quiet, contractors who haven’t asked for equipment specs or replacement parts lately, and accounts that vanished after a last-minute repair order—so you can recapture revenue before it disappears.

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600%

More proactive outreach
Save your team time and deliver a better customer experience by using message templates and custom rules automation.

30%

Increase in orders
Generate awareness with broadcast texts, delivering relevant messages en-masse to your customers' mobile phones.

3× Orders

Processed Per Day
Give customers an easier way to reach you and deliver faster response times with a centralized messaging inbox.

11 Days

to Full Value
With a 98% retention rate, Prokeep’s expert team handles setup and training so your team sees real results in just 11 days.

Customer success

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Case Studies

Irr Supply Saves $31K in 

Productivity Time

Prokeep

"We estimate we’ve saved about $31,000 in productivity time with Prokeep.” 

Read the Case Study
Johnstone Supply
Case Studies

Johnstone grows online sales by 300%
with Prokeep

"It has helped on our online sales as well we've seen our online sales increase about 300% over the last year, its been a real focus of us.”

Read the Case Study
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Case Studies

Carrier Enterprise cuts phone time by texting technicians through Prokeep

“We use Prokeep every day to communicate with our technicians and contractors in the offices, in the field, and it makes a lot of easy work for us because it's less time actually dedicated on the phones, you know. I can run as many as 10 calls at once, if you will, over the text message at the same time that I would over 1 singular telephone call.”

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Latest Content

HVAC Distributor Resources

See the latest industry tips to see how you can make it easier to get more orders.

Solutions for HVAC Distributors

Unlock more orders, streamlined workflows, and loyal contractors with these key features:

Serve Customers Faster

Make it easy for HVAC contractors to do business with you

Whether techs reach out by text, phone, web chat, email, or from the jobsite, Prokeep-powered HVAC distributors can quickly manage all inbound requests to ensure fast service, accurate orders, and no missed opportunities.

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Centralize Customer Data

Protect your contractor relationships—or risk losing them to the competition

Prokeep centralizes every customer interaction, from parts requests to install questions, giving your team full visibility to build stronger relationships, capture more sales, and grow across every location.

Drive Sales Proactively

The more you connect with contractors, the more parts and equipment they’ll buy

Prokeep makes it easy to reach out with the right message at the right time—whether you’re sending a bulk text about seasonal stock, following up on unclosed quotes, or reactivating quiet accounts—to drive more repeat orders and long-term loyalty.

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Got questions

Others frequently ask…
  • Prokeep helps turn passive orders into proactive sales opportunities. Whether a tech is texting in a part number or asking for an install guide, your reps can easily upsell related items, suggest in-stock alternatives, or follow up on open quotes—without ever leaving the counter.
  • HVAC techs can text in pictures of part tags, wiring diagrams, or equipment labels from the jobsite, making it faster and easier for your team to identify the right parts, reduce quoting errors, and keep the order process moving.
  • Prokeep routes messages to the right counter, parts, or service rep—so techs get fast answers without the runaround. With team messaging built in, staff across branches can collaborate instantly, while leadership gets full visibility into every customer conversation and follow-up.
  • Not at all. Unlike other platforms, Prokeep is fast to implement and designed to minimize disruption. Our team handles the heavy lifting—setting up branches, communication channels, user accounts, and even importing your contractor contacts—so your team can stay focused on serving customers.

Unlock the potential of a purpose-built Order Engine

Discover how Prokeep can transform your customer relationships and drive your business success.