Using Customer Data - How to Turn Customer History into Future Order Opportunities
What Is Customer History–Driven Selling? Definition:
In today’s fast-paced market, staying ahead means keeping your customers informed without slowing down your operations. Prokeep transforms the way you communicate with your customers, offering real-time transparency that builds trust, frees up your team, and drives sales.

Waiting for customers to call in for updates slows down your operations and clogs phone lines. With automated follow-ups, you’re not just responding to customer needs—you’re anticipating them. This proactive approach means your customers stay informed, your team stays focused, and your business keeps moving forward.
Automate follow-ups for order status, pickup reminders, and will call — ensuring every customer stays in the loop without manual effort.
Reduce the flood of inbound inquiries about order status, cutting down non-revenue generating calls and allowing your team to zero in on what truly drives growth—selling.
Prokeep’s Automated Follow-Ups don’t just keep your customers informed—they keep your business ahead of the competition. By automating routine communication, you’re freeing up resources, improving customer satisfaction, and creating new opportunities for growth. Here’s how it revolutionizes your sales approach:

Unlock more revenue, smoother workflows, and happier customers with these built-in connections:
"They know with every order, that they're gonna get a text message stating that their order is on a truck. And what you can say to that is customer satisfaction... more and more customers are doing a tremendous amount of business with us."
"With back order arrivals, To be able to alert them 'hey your stuff's here,' and they know that information faster. Makes things move so much quicker."
"The order now goes to their phone and 'oh, the order I sent to Essex Winsupply is now ready. I can go and come get it. No added work for us."
See how mobile communication is changing the game for distribution and what you can do today to start winning more business and streamlining operations. Check out more of Prokeep’s sales driving features:
What Is Customer History–Driven Selling? Definition:
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Discover how Prokeep can transform your customer relationships and drive your business success. Get started with a free trial today and we’ll schedule your personalized training.