Built for Equipment Dealers

How Equipment Dealers Speed Up Service and Win Orders

With Prokeep, equipment dealers are driving more orders in less time than ever, thanks to centralized data and seamless communication, which keeps teams up to speed and orders flowing. 

Equipment Hero
Powering 8,500 Distributors with over 20 Million Orders
Acme Construction Supply Co.
Southeastern Equipment Supply
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Bobcat
N&S Tractor
CAT
McClung Logan Equipment Company
Sievers Equipment Co

Experience Effortless Customer Communication

Prokeep turns every interaction into an opportunity to drive orders—whether you're tracking down a replacement hydraulic part, sending a service manual, or quoting a generator—without slowing down your counter or sales team.

  • Prokeep turns every interaction into an opportunity to drive orders—whether you're tracking down a replacement hydraulic part, sending a service manual, or quoting a generator—without slowing down your counter or sales team.

    Pain-Solution 1

600%

More proactive outreach
Save time and improve the customer experience with message templates and automated routing rules.

30%

Increase in orders
Boost awareness and close more sales with broadcast texts sent directly to your customers’ phones.

3× Orders

Processed Per Day
 Centralize all communication channels so your team can respond faster and more accurately to every request.

11 Days

to Full Value
 With a 98% retention rate, Prokeep’s expert onboarding team gets your business up and running fast, with results in just 11 days.

Customer success

Bobcat
Case Studies

Bobcat Boosts Engagement and Drives Orders with SMS Marketing

“In the past we'd send everybody an email and nobody would ever check their email. Well, we sent out a mass text and boom we got a 100% response.”

Read the Case Study
Acme Construction Supply Co.
Case Studies

Acme Construction Supply Doubles Order Capacity with Prokeep

“With bringing that customer service level up… now they’re able to hopefully balance that workload a little better as opposed to it all falling on one person.”

Read the Case Study
fasteners_inc-removebg-1
Case Studies

Fasteners Supply Responds Faster and Drives More Orders proactively Prokeep

"It's way less time-consuming than picking up the phone and calling people, hoping that they check their voicemail, hoping that the number, you know, that they're ever going to pick it up.. it just takes way less time on our end to send a text message versus pick up a call."

Read the Case Study
Latest Content

Equipment Dealer Resources

Tips and strategies to help you communicate more efficiently and capture more sales from the field and the counter:

Solutions for Equipment Dealers

Unlock more orders, streamlined workflows, and loyal customers with these key features:

Serve Customers Faster

Make it easy for contractors and service techs to do business with you

Whether customers send in part requests via text, call from a jobsite, use web chat, or email repair questions, Prokeep centralizes all communication so your team can respond faster, fulfill orders accurately, and never miss a sale.

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Centralize Customer Data

Protect your relationships—or risk losing them to the competition

Prokeep stores every message—from a rental inquiry to a hydraulic line replacement—so your whole team has full visibility into customer activity and can build trust, close more business, and grow branch-to-branch.

Drive Sales Proactively

The more you connect with contractors, the more equipment, rentals, and parts they’ll buy

Whether you’re reactivating quiet accounts, sending a seasonal maintenance promo, or following up on open quotes, Prokeep makes it easy to reach out at the right time—and turn more conversations into sales.

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Got questions

Others frequently ask…
  • Prokeep helps turn passive orders into proactive sales. When a contractor texts in for a part or asks for a service manual, your team can suggest upsells, recommend in-stock alternatives, or follow up on open quotes—all without slowing down operations.
  • Customers can text pictures of equipment tags, part numbers, or repair requests right from the field. Your team can identify what’s needed faster, generate accurate quotes, and keep orders moving with fewer errors and delays.
  • Prokeep routes messages to the right counter, parts, or service rep automatically—so no message gets missed. Team messaging keeps branches connected, while managers gain full visibility into every conversation.
  • Not at all. Prokeep is quick to launch and low-effort to implement. Our team handles everything—location setup, channel routing, user accounts, and importing customer contacts—so your team can keep focusing on the work that matters.

Unlock the potential of a purpose-built Order Engine

Discover how Prokeep can transform your customer relationships and drive your business success.