Stop Missing Calls & Losing Orders
Free up phone lines by letting customers text, email, and web chat your counter reps — all in one easy-to-use dashboard.
Don't Lose Customers During Staff Turnover
When customers text your counter rep's personal phone, you lose control of that relationship. With Prokeep, all conversation history is recorded in one place for security and efficiency.
Stop Wasting Time Decoding Unclear Orders
Whether it's a whatchamacallit or a long SKU, customer explanations take time and cause mistakes. Let customers send a picture of what they're talking about and save hours.
Don't Be Harder To Do Business With Than Your Competitors
If your competitors are easier to do business with, your customers will buy from them to save more time. Be the supplier that's easy to do business with by giving them easier ways to buy.
"We've got everybody at 120 facilities on Prokeep. It allows our customer service staff to respond in a very, very quick manner and keep it uniform across our company."
Bruce Haberman
Southern Pipe & Supply
"We're able to meet the customers wherever they are. So if they want to come into the branch and place their order in person, if they want to text the order, if they want to place the order online, we can satisfy all those different customer types."
Seth Gordon
CEO - Thrifty Supply Co.
"Prokeep has been a big benefit for both our customers and inside sales staff. We have reduced phone time, get clearer more accurate customer requests that can include pictures, and have seen an increase in overall customer satisfaction."
Pete Misiewicz
VP of IT - Thos. Somerville Co.
“Prokeep has been a great addition to our customer service tools. It works well, is easy to use and even the customers like it. Being able to send and receive pictures has made working out problems much easier. I will highly recommend anyone to start using it.”
Robin Matti
President - Gillette Contractors Supply