
How Plumbing Distributors Stop Missing Calls, and Drive More Orders, Faster
Prokeep helps plumbing distributors grow revenue and strengthen contractor relationships by eliminating missed calls, centralizing job details, and enabling proactive outreach to keep orders flowing.










Experience Effortless Customer Communication
Prokeep turns every interaction into an opportunity to drive orders—whether you're tracking down a water heater part, sending an install guide, or quoting a backflow preventer—without slowing down your counter.
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Prokeep’s centralized data helps you identify plumbers who’ve gone quiet, contractors who haven’t requested product specs or replacement parts lately, and accounts that disappeared after a one-off emergency call—so you can win back revenue before it slips away.
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With one click, segment customers into plumbing-specific audiences like “No parts requests in 60 days,” “Frequent valve buyers,” or “Picture message-only contractors” — and tailor your outreach to match how each group places orders.
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Send install diagrams to techs mid-job, assign reps to follow up on stalled water heater quotes, or bulk-text a fitting or fixture promo to your most active parts requesters — all while keeping the counter line moving.
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See exactly which texts, install guide links, or rep follow-ups lead to real product sales — then repeat high-performing plays across every branch with data-driven insights.




Customer success

Winsupply Reps Triple Their Order Capacity
"I can't even imagine how many dozens - probably 75 calls or more a day that we don't have to field."

Irr Supply Saves $31k by Cutting Work TIme
“We estimate we’ve saved about $31,000 in productivity time with Prokeep.”

Winsupply Builds Stronger Relationships & Drives Revenue with Prokeep's Order Engine
“It is a necessity of a tool that will help you grow your business and help you satisfy the contractors that you're dealing with - and everybody's happy.”
Plumbing Distributor Resources
Tips and insights for improving your communication and capturing more orders at the counter and beyond:


Revenue Doesn’t Happen in a Vacuum: Why Cross-Team Data is Your CX Superpower

How a Strong Customer Experience Drives Longevity

Why Change Management is the Real Cost (and Key to ROI) in Technology Deployment

No Clean Data, No AI: Why Messy Data Is Blocking Your Path to the Future

Regional Manager’s Guide to Customer Experience Through Shared Visibility
Solutions for Plumbing Distributors
Unlock more orders, streamlined workflows, and loyal contractors with these key features:
Make it easy for plumbing contractors to do business with you
Whether customers text in part numbers, call about a busted fitting, chat from your website, or email from the jobsite, Prokeep-powered plumbing distributors can manage every inbound request in one place—so you respond faster, fulfill orders accurately, and never miss a sale.


Protect your customer relationships—or risk flushing them away
Prokeep captures every conversation—whether it’s a quote request for tankless water heaters, a texted photo of a broken valve, or a follow-up on backordered parts—giving your team full visibility to strengthen contractor relationships, win more wallet share, and grow branch-wide.
The more you connect with plumbers, the more fittings, fixtures, and parts they’ll buy
Prokeep makes it simple to reach out with the right message at the right time—whether you're broadcasting a seasonal promo on sump pumps, following up on an unclosed quote for a water heater, or reactivating a quiet contractor account—to keep sales flowing.

Got questions
Others frequently ask…-
Prokeep helps turn one-off plumbing orders into proactive sales opportunities. Whether a contractor texts in a part number or asks for install specs, your reps can easily suggest in-stock alternatives, upsell related fittings or accessories, and follow up on open quotes—without ever leaving the counter.
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Plumbers can text in pictures of part tags, product labels, or fittings from the jobsite, making it quick and easy for your team to identify the right part, generate accurate quotes, and keep jobs moving without delay or errors.
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Prokeep automatically routes messages to the right counter rep or department—so plumbers get fast, accurate answers with no confusion. Internal team messaging lets staff across locations collaborate instantly, while leadership has full visibility into every customer interaction.
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Not at all. Prokeep is fast to implement and designed to make onboarding easy. Our team takes care of setup—including branch locations, communication channels, user accounts, and importing contractor contact lists—so your team can stay focused on serving customers, not setting up software.
Unlock the potential of a purpose-built Order Engine
Discover how Prokeep can transform your customer relationships and drive your business success.