Built for Plumbing Distributors

How Plumbing Distributors Stop Missing Calls, and Drive More Orders, Faster

Prokeep helps plumbing distributors grow revenue and strengthen contractor relationships by eliminating missed calls, centralizing job details, and enabling proactive outreach to keep orders flowing.

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Powering 8,500 Distributors with over 20 Million Orders

Experience Effortless Customer Communication

Prokeep turns every interaction into an opportunity to drive orders—whether you're tracking down a water heater part, sending an install guide, or quoting a backflow preventer—without slowing down your counter.

  • Prokeep’s centralized data helps you identify plumbers who’ve gone quiet, contractors who haven’t requested product specs or replacement parts lately, and accounts that disappeared after a one-off emergency call—so you can win back revenue before it slips away.

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600%
More proactive outreach
Save time and improve customer experience using message templates and automated routing rules.
30%
Increase in orders
Send broadcast texts that drive awareness and sales by reaching your customers right on their phones.
3x Orders
Processed Per Day
Make it easier for contractors to reach you with a centralized inbox that speeds up response times.
11 Days
to Full Value
With a 98% retention rate, Prokeep’s expert team handles setup and training—so your team sees real results in just 11 days.
Latest Content

Plumbing Distributor Resources

Tips and insights for improving your communication and capturing more orders at the counter and beyond:

Solutions for Plumbing Distributors

Unlock more orders, streamlined workflows, and loyal contractors with these key features:

Serve Customers Faster

Make it easy for plumbing contractors to do business with you

Whether customers text in part numbers, call about a busted fitting, chat from your website, or email from the jobsite, Prokeep-powered plumbing distributors can manage every inbound request in one place—so you respond faster, fulfill orders accurately, and never miss a sale.

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Centralize Customer Data

Protect your customer relationships—or risk flushing them away

Prokeep captures every conversation—whether it’s a quote request for tankless water heaters, a texted photo of a broken valve, or a follow-up on backordered parts—giving your team full visibility to strengthen contractor relationships, win more wallet share, and grow branch-wide.

Drive Sales Proactively

The more you connect with plumbers, the more fittings, fixtures, and parts they’ll buy

Prokeep makes it simple to reach out with the right message at the right time—whether you're broadcasting a seasonal promo on sump pumps, following up on an unclosed quote for a water heater, or reactivating a quiet contractor account—to keep sales flowing.

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Got questions

Others frequently ask…
  • Prokeep helps turn one-off plumbing orders into proactive sales opportunities. Whether a contractor texts in a part number or asks for install specs, your reps can easily suggest in-stock alternatives, upsell related fittings or accessories, and follow up on open quotes—without ever leaving the counter.
  • Plumbers can text in pictures of part tags, product labels, or fittings from the jobsite, making it quick and easy for your team to identify the right part, generate accurate quotes, and keep jobs moving without delay or errors.
  • Prokeep automatically routes messages to the right counter rep or department—so plumbers get fast, accurate answers with no confusion. Internal team messaging lets staff across locations collaborate instantly, while leadership has full visibility into every customer interaction.
  • Not at all. Prokeep is fast to implement and designed to make onboarding easy. Our team takes care of setup—including branch locations, communication channels, user accounts, and importing contractor contact lists—so your team can stay focused on serving customers, not setting up software.

Unlock the potential of a purpose-built Order Engine

Discover how Prokeep can transform your customer relationships and drive your business success.