You’re serving customers every day—but without the right visibility into who’s gone quiet, you’re missing revenue hiding in plain sight. Dormant accounts don’t always raise their hands. They slip through the cracks unless your team knows when—and how—to follow up.
Prokeep helps operations leaders build a smarter, more proactive workflow to win back inactive customers automatically. No more guesswork. No more missed opportunities.
Here’s how Prokeep helps distributors turn quiet accounts into consistent revenue:
1. Identify Dormant Customers Automatically
The Problem:
Reps are busy. They don’t have time to dig through order history or message logs to figure out which customers haven’t ordered in weeks (or months). And without clear triggers, dormant accounts get ignored.
Prokeep’s Solution:
With Prokeep, follow-ups happen in the same platform your team already uses to message customers. Reps can send a quick “Haven’t heard from you—need anything this week?” text while reviewing past conversations or job site notes, all from one screen.
Result:
- Reps follow up faster and more frequently
- No context-switching between tools
- Personalized outreach that feels natural—not forced
2. Streamline Follow-Up Without Disrupting Workflow
The Problem:
Even if your team knows who to follow up with, the process often lives outside of where they work—like in a CRM they don’t use, or a spreadsheet no one checks. That means inconsistent outreach and missed opportunities.
Prokeep’s Fix:
With Prokeep, follow-ups happen in the same platform your team already uses to message customers. Reps can send a quick “Haven’t heard from you—need anything this week?” text while reviewing past conversations or job site notes, all from one screen.
The Outcome:
- Reps follow up faster and more frequently
No context-switching between tools - Personalized outreach that feels natural—not forced
3. Give Reps the Context to Make Every Message Count
The Problem:
Generic “Just checking in” messages don’t move the needle. Without context—what the customer bought, what job they were on, or who they last talked to—reps are flying blind.
Prokeep’s Fix:
Every conversation in Prokeep is logged and tied to a centralized customer profile. That means reps have instant access to order history, job details, past issues, and even images the customer sent—all before they hit “Send.”
The Outcome:
- Reps reach out with relevance and confidence
- Customers feel seen, not sold to
- Follow-ups turn into orders instead of getting ignored
Bonus: No Disruption Required
Prokeep layers seamlessly onto your existing workflow. Reps don’t need to learn a new system or change how they work—because Prokeep meets them where they already are. The result? Better data, better collaboration, and better outcomes without slowing down the team.
Bottom line: You’re Already Having the Conversations. Prokeep Makes Sure You Don’t Waste Them.
Distributors who grow in 2025 aren’t the ones making the most calls—they’re the ones learning the most from every customer touchpoint. With Prokeep, you stop guessing and start acting—with full confidence in your data, your team, and your customers.
Prokeep enables you to serve faster, drive more sales, and create a standout customer experience—starting today. Want to learn more? Book a demo!
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