Business Text Messaging Etiquette

American's send nearly 200 million emails a day - and 50% of those emails are marked as spam. As businesses around the country try to avoid the spam box more are turning to text messaging to connect direct with consumers.

Is your business looking to leverage text messaging to enhance your customer service experience? Here are a few do's and don't from Prokeep's customer experience experts.

Text Messaging Etiquette Infographic