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Whether you’re popping into the warehouse to check on an order or stopping for gas after visiting a customer, you aren’t always at the counter computer. The Prokeep Mobile App allows you to access and use Prokeep from anywhere and on-the-go. Quickly snap and send pictures from your mobile phone, access threads faster and more conveniently, and manage conversations away from the counter.
The Prokeep Mobile app brings customer and team conversations to the outside sales team and allows managers to check in on customer conversations while away from the office. In fact, every Prokeep user, across all of your branches, can log in securely and easily so they can keep the conversations flowing and maximize communication efficiencies.
Whether you’re a sales rep on the road or you’re out in the warehouse, the Prokeep Mobile app lets you create, check, and respond to messages when you’re not at the counter.
Need to take a picture of a part, or send over a serial number? With the Prokeep Mobile app, taking a picture on your phone and texting it out from your branch number is quick and easy.
Prokeep’s Mobile App let’s the driver send a message or picture to the customer to notify them of the delivery and to make a record of the delivery.
Managers and other admins can monitor your Prokeep inbox to make sure all messages have been responded to by the EOD or EOW.
Leave work at work. Turn on Do Not Disturb to mute all notifications.
Set automated after-hours messages to capture conversations for the next day and provide a line for emergency calls or messages.
Sync conversations between outside sales and counter reps or across branches to keep business rolling and a record of all conversations.
Get alerts when a customer texts in, a conversation has been transferred to you, or a team member has sent you an internal message.
When a thread is claimed, the customer sees who’s responding so your team can continue to build on their personal relationships.
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