Save time with automated order update text messages
Streamline order notifications by automatically sending out updates through Prokeep that are triggered by your DDI System. This makes keeping customers informed easy and empowers you to devote your time to where it really matters.
What the Prokeep | DDI System integration does
Once connected, Prokeep systems will automatically alert your customers of any key updates generated by DDI System including order number, order confirmation, delivery updates, pickup notifications, and
Unlike other text notifications, your customers can reply to an order update text message. When a customer responds to a notification, their question or concern goes straight into your Prokeep inbox and can be claimed by an available representative so that every line of communication stays personal.