Messaging Api

Integrate Your Core Technologies With Prokeep

Want better customer service with less time spent? With our Messaging API, you can automatically send notifications every time orders are updated, delivered, or placed in a locker. Plus, the Messaging API syncs Prokeep with your ERP/CRM so all of your customer information is captured across all of your systems.

What’s an API? API stands for “application programming interface” and functions as a connection point between two software applications, enabling distinct products to communicate and pass information between one another. Prokeep’s Messaging API currently links critical systems to sync and track important data like contact information and customer orders, and is designed with flexibility to meet your unique needs.

Top Advantages

Connect critical software

Integrate Prokeep with your other operational systems like your ERP or CRM so that important data and customer information can be synced across all systems as it comes in.

Automated order updates & receipts

Automatically send customers notification texts after an order is confirmed, in transit, delivered, and/or dropped off at a locker or will call location.

Integration support

Customers building integrations with our Messaging API will receive support from our engineering team. Our engineers will be available to answer questions, provide advice on how to utilize our API, and solve for your unique use case or specialized functionality requests.

Explore Other Features That Compliment the Messaging API

Announcements

Broadcast messages to all of your customers or curated lists to keep relevant contacts informed on promotions, events, and hours changes.

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Web Connect

Let customers submit questions and orders from any page on your website directly to the counter via Prokeep.

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Branch Texting

Let contractors send text messages to the same number they’ve been calling for years.

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Internal Messaging

Message your co-workers in the shop or at another branch within Prokeep to keep conversations centralized, convenient, and documented.

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Mobile App

Access Prokeep’s messaging platform from anywhere and on the go to snap and send pictures or simply respond to your customers faster.

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