Prokeep | Relationship & Order Engine for UAP

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Customer success

Case Studies

Pomona Truck & Auto chooses Prokeep to text with customers

"Prokeep is quick! Instead of tying somebody up on the phone for 90 seconds. Those 90 seconds over the course of a week, over the course of a month, it adds up."

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Case Studies

Truckworx sells out inventory using Prokeep's SMS Marketing

"When we roll out specials through Prokeep, it's not uncommon to see pallets of product being sent out the door."

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Case Studies

Ideal Supply centralizes customer data across entire organization

"Prokeep gives us visibility into the channel. Businesses need to have a better understanding of where customers are reaching out to them and how the business is performing in those channels with that customer. Prokeep gave us that visibility with better managerial oversight."

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What You Can Do Here:

Get support fast: Submit questions, troubleshoot, or schedule time with Kate
Stay aligned: Reach out to Kasey for account strategy or feature planning
Use it like a pro: Access training materials, guides, and campaign ideas
See what’s new: Explore upcoming features and proven ways other Keller locations are succeeding with Prokeep

Why Use This Page?

Your success with Prokeep is tied to real people who know your goals—and we’ve made it easy to stay connected with them. Whether you’re looking to boost response times, run a new promotion, or just have a quick question, this is your personalized Prokeep hub.

Meet Your Dedicated Prokeep Team

At Johnstone, you’re not just using Prokeep—you’re backed by a team that knows your business and is here to help you succeed.

Jonathan Caldwell

Account Manager

Your go-to for strategic support, expansion planning, and maximizing ROI. Jonathan is here to help you get the most out of your Prokeep experience—from pricing and feature planning to helping Southern Pipe grow with Prokeep over time. Based in New Orleans, where he lives with his wife and baby boy, Jonathan is passionate about understanding customer goals and crafting creative solutions to achieve them.

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Pat Schulte

Customer Success Manager

Based in Chicago, IL, Pat Schulte is a Customer Success Manager for Prokeep’s Enterprise clients. Passionate about helping distributors strengthen relationships and create exceptional customer experiences, he partners with teams to help them drive more Orders, Orders, Orders. Outside of work, Pat enjoys running, loves sushi and is an avid coffee drinker. He’s excited to partner with you and help your team make the most of Prokeep!

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On Demand Resources

Give customers and easier way to reach you and deliver faster response times with a centralized messaging inbox.

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Partnered with VIPAR

VIPAR distributors & dealers like Pomona Truck & Auto Supply , Lively Auto Supply and Bardon Automotive are already using Prokeep to serve customers and drive sales faster - with a 10% partner discount.

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Proud CVSN Service Provider

Prokeep joined as a business service provider for CVSN in 2023 and has since supported the implementation of Prokeep for notable truck dealers like UAP, Traction Heavy Duty Parts, and ITP - with a 98% retention rate.

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Drive Sales with SMS Marketing

Prokeep allows you to reach your entire audience or segmented lists with messages that drive counter day attendance or special promotions — all with the press of a button straight to your customers' phones as a text.

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Serve Customers Faster

Centralize Customer Data

Drive More Sales

Serve Customers Faster

Make it easy for customers to do business with you

Whether customers order via text, phone, web chat, email, or FSM, Prokeep-powered distributors can quickly manage all inbound orders to ensure great customer service and no orders ever slip through the cracks.

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Centralize Customer Data

Protect your customer data and relationships, or they’ll walk out the door

Prokeep centralizes customer data and key communications across your business—giving you control to strengthen relationships, win wallet share, and scale.

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Drive Sales Proactively

The more you reach out to your customers, the more they order

Prokeep makes it easy to reach out with the right message at the right time through broadcast messages & outreach tasks — helping you reactivate dormant accounts and drive more orders from top customers.

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AI-Driven Workflows

Use templates and recommendations trained on millions of conversations in the Prokeep network.

Human-Guided Strategy

Leverage your dedicated Prokeep team to get expert guidance and continued success.

Community Insights

Join Prokeep users in live sessions dedicated to showcase best-in-class tactics to drive orders.

Collaborative Updates

We don’t add new features for bells and whistles. Everything we build comes from listening to our users' needs.