Prokeep for Volvo Distribution Teams Decisiv Integration

Support Request a Demo

Most dealers run 4 disconnected
systems for one repair order

Re-entering the same data twice. Relying on phone calls to move information between Service and Parts. Hoping someone remembers to follow up.

✗ Service and Parts playing telephone — and trucks sitting longer than they should.

✗ Frustrated customers calling in for updates that should've been sent automatically.

✗ Reps spending 4+ hours a week chasing internal status instead of selling.

✗ Orders stalled waiting on a customer decision nobody followed up on.

Better Conversation Tracking

Every customer conversation is captured in Prokeep and flows directly into Decisiv — automatically attached to the right record, every time.

Better Service-to-Parts Communication

Parts requests, status updates, and approvals move through one connected system instead of phone calls and memory. Fewer delays. Fewer mistakes.

Get Proactive

With full service history living in Decisiv and Prokeep powering outreach, automated maintenance reminders go out before a truck needs service.

of dealer reps lose 4+ hours a week to internal status chasing

of customers have to call in just to get a repair update

of reps manually re-enter data that already exists in their system

of dealers have at least one order stalled every week

per year in revenue stalled in idle orders for the average dealer

Case Studies

Truckworx sells out inventory using Prokeep's SMS Marketing

"When we roll out specials through Prokeep, it is not uncommon to see pallets of product rolling out the door."

Read the Full Story

Case Studies

How Pomona Truck & Auto Supply Boosted Customer Service

“What it allowed us to do was improve customer engagement over the counter and just give overall better service because we're faster than ever.”

Read the Full Story

General Managers & Owners

One integration that makes your whole operation run cleaner. Service and Parts work from the same playbook without you having to force it — fewer tools, fewer gaps, and a tech stack that simplifies instead of compounds.

Service Advisors & Service Managers

Less back-and-forth with Parts, more time with customers. And instead of waiting for the breakdown call, you're the one reaching out first — with the right message, at the right time, automatically.