Prokeep | Order Engine for USESI

Slow response times, missed messages, and unworked will-calls are quietly costing branches real orders every day. The top USESI branches cut response time to under 5 minutes and fixed all three, translating into faster service and more orders.

Hear it directly from McKeldin Smith at Maurice Electrical Supply and Kevin Carpenter at U.S. Electrical Services.

You'll learn:

How a shared branch inbox kills the 7–9 a.m. chaos
What proactive outbound texts are worth per branch
How broadcast messaging turns a slow vendor event into a packed house
Why your newest counter staff are your biggest untapped asset
What the USESI branches pulling ahead are doing differently

Wednesday, July 29, 2026 | 1 PM CST | 45 minutes including live Q&A

Shared Branch Inbox

Never Lost an Order to a Buried Message

Route every message to one shared Prokeep inbox so conversations stay visible to the whole team instead of disappearing into personal phones or email threads.

Text Before You Call

Clear Shelves Faster. No phone tag required.

Send will-call reminders with full customer history to make relevant upsell and cross-sell offers in the same message withot ever making a call.

Text Message Marketing

Fill Up Counter Days with the Press of a Button

Send out targeted text blasts to drive attendance to vendor counter days, mini trade shows, and vendor promotions, reaching every customer in seconds.

Kasey Rumore

Kasey Rumore | Account Manager

Your strategic partner for pricing, planning, and maximizing ROI. Kasey helps ADI get the most out of Prokeep, from feature planning to long-term growth. Based in New Orleans, she's passionate about understanding your goals and finding creative ways to hit them.

Kate Russo | Customer Success Manager

Your partner in day-to-day execution and success. Kate is focused on helping your branches use Prokeep effectively, making sure everyone’s set up, trained, and supported. From campaign ideas to best practices, Kate’s got you covered.

What You Can Do Here:

Get support fast: Submit questions, troubleshoot, or schedule time with Kate
Stay aligned: Reach out to Kasey for account strategy or feature planning
Use it like a pro: Access training materials, guides, and campaign ideas

See what’s new: Explore upcoming features and proven ways other Keller locations are succeeding with Prokeep

Why Use This Page?

Your success with Prokeep is tied to real people who know your goals—and we’ve made it easy to stay connected with them. Whether you’re looking to boost response times, run a new promotion, or just have a quick question, this is your personalized Prokeep hub.

At USESI, you’re not just using Prokeep—you’re backed by a team that knows your business and is here to help you succeed.

Serve Customers Faster

Centralize Customer Data

Drive Sales Proactively

Serve Customers Faster

Make it easy for customers to do business with you

Whether customers order via text, phone, web chat, email, or FSM, Prokeep-powered distributors can quickly manage all inbound orders and turn requests into quotes faster with built-in AI Order Automation, ensuring great customer service and that no orders ever slip through the cracks.

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Centralize Customer Data

Be the first to respond to a customer, so they don't move on to a competitor

Prokeep centralizes customer data, order history, and communications across your business—so you can quickly answer any RFQ, strengthen relationships, win wallet share, and scale.

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Drive Sales Proactively

The more you reach out to your customers, the more they order

Prokeep makes it easy to reach out with the right message at the right time through broadcast messages & outreach tasks — helping you reactivate dormant accounts and drive more orders from top customers.

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Customer success

Distributor Spotlight

Irr Supply Saves $31,000 in productivity with Prokeep

"It's also helped increase our sales per customer interaction because our customers now always know what specials are running for our monthly flyer and what promotions we have going on with it."

Read the spotlight

Case Studies

CED drives increased productivity with streamlined communication

"Prokeep is great for outbound communication to our customers, notifying them when the material has come in for them and coordinating whether they're going to pick it up at our store or if it's going to be delivered to the job or their shop."

Read Case Study

Case Studies

Ideal Supply centralizes customer data across entire organization

"Prokeep gives us visibility into the channel. Businesses need to have a better understanding of where customers are reaching out to them and how the business is performing in those channels with that customer. Prokeep gave us that visibility with better managerial oversight."

Read the Case Study

Partnered with Schneider

Schneider distributors like CED, CES, and Winsupply are already using Prokeep to serve customers and drive sales faster. Plus, Prokeep is 100% reimbursable through Schneider co-op funds.

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More Efficiency with Epicor Eclipse ERP

Connect your Eclipse ERP to Prokeep and set automatic triggers based on order status changes. When an order updates, your customer gets a text from your store's main number instantly. Less manual work, happier customers.

See our partnership

Drive Sales with SMS Marketing

Prokeep allows you to reach your entire audience or segmented lists with messages that drive counter day attendance or special promotions — all with the press of a button straight to your customers' phones as a text.

Learn more