Business Texting

Help Your Customers Succeed with
Time-Saving Communication.

Prokeep is a powerful customer engagement platform built to revolutionize how distributors communicate with customers and teams, ensuring seamless, efficient, and proactive service so you can win more with less.

Business Text Hero Image

Say goodbye to missed calls and frustrated customers.
Say hello to fast and easy.

Your customers need fast, reliable communication with you so they can keep their business running, and waiting on hold slows them down. Business Texting makes you your customers’ hero by offering them a seamless way to place an order and receive technical service.

Icons__Fast Track

Fast-track response time

Give customers and easier way to reach you and deliver faster response times with a centralized messaging inbox.
Icons__More Conversations

Juggle more conversations

Save time and place more orders by easily managing multiple conversations at once.
Icons__Picture-Perfect

Picture-perfect accuracy

Reduce errors by allowing customers to send picture messages of the part they need.

Your customers are ready for this. Are you?

90%
of contractors want the option to text their distributor.
95%
of texts are read within 90 seconds, ensuring immediate engagement.
88%
Reduce errors by allowing customers to send picture messages of the part they need.

Transform your business with seamless texting

Implementing Business Texting isn’t just a change—it’s an upgrade. By text-enabling your business line, you’re making life easier for your customers and your team, allowing you to build stronger relationships and take more orders in a day. Here’s how it transforms your business:

  • Respond Faster, Serve Better
  • Centralize Conversations, Stay Organized
  • Elevate Satisfaction, Build Loyalty
  • Boost Efficiency, Save Time
  • Snap a Picture, Avoid Miscommunication
  • Unlimited Users & Texts, No Surprise Charges
  • Routing Rules, Preferred Service
Customer using PK

Business Texting is connected for even more efficiency

Unlock faster communication, smoother workflows, and happier customers with these built-in connections:

Icons_Conversation History-34

Conversation History

Keep detailed records of all customer conversations in one place
Click Here
Icons_Preferred routing-1

Preferred Routing

Customize workflows to make sure the right message gets to the preferred team member.
Click Here
Icons_order updates

Automated Order Updates

Keep customers in the loop on their orders without the added effort.
Click Here

Customer success

ccs-banner
Case Studies

Concrete Construction Supply chooses Prokeep to fix customer communication

"Prokeep has really increased our communication, decreased our delivery times, and given us and our inside sales staff the ability to manage multiple customers at once rather than one phone call at a time. Which, ultimately, leads to more sales."

Read the Case Study
NAPA_Auto_Updated_Logo-CMYK
Case Studies

Pomona Truck & Auto saves hours weekly with business texting

"It’s as quick as a text message… instead of tying somebody up on the phone for 90 seconds. Those 90 seconds over the course of a week, over the course of a month, it adds up. It keeps the guys engaged with the customers and not tied up doing simple tasks.”

Read the Case Study
carrier-full
Case Studies

Carrier Enterprise improves customerexperience with business texting

"Customers love it. As soon as we tell them 'you can text us,' they're like 'oh yeah that's great!'  They're not sitting on the phone for 15 minutes on hold. They love it. Nothing but positive response."

Read the Case Study
Latest Content

Conversation Hub Resources

See how mobile communication is changing the game for distribution and what you can do today to start winning more business and streamlining operations. Check out more of Prokeep’s Conversation Hub features:

Unlock the potential of streamlined communication

Discover how Prokeep can transform your customer relationships and drive your business success. Get started with a free trial today and we’ll schedule your personalized training.