Customer Stories

How Prokeep Makes Proactive Selling Simple

Share: Twitter Icon Facebook Icon Linkedin Icon
How Prokeep Makes Proactive Selling Simple featured image

Proactive selling isn’t about pushing harder—it’s about building smarter habits that scale. The challenge? Most distributor teams don’t have the time, tools, or structure to follow up consistently.

That’s where Prokeep comes in. By making proactive outreach simple, repeatable, and part of your team’s natural workflow, Prokeep helps you revive dormant customers, drive reorder activity, and grow sales—without hiring anyone new.

Here’s how Prokeep turns outreach into orders:

1. Turn Templates Into Touchpoints That Actually Happen

The Problem:
Salespeople know they should follow up—but without a clear message or workflow, that task gets pushed to the bottom of the list. Outreach becomes inconsistent, or worse, forgotten altogether.

Prokeep’s Solution:
Prokeep lets you build message templates for common use cases—reorders, seasonal promos, low-stock alerts, and more—right into your shared inbox. Reps can personalize and send in seconds, whether they’re texting, emailing, or faxing a customer.

Result: 

  • Outreach becomes easy and repeatable
  • Teams build follow-up into their daily rhythm
  • Customers get timely, helpful messages that spark action
"We can communicate so quickly with them. So much faster than ever before." - Kyle Westphal, President, Mobile Winsupply

2.  Help Reps Know Who to Reach Out to Next

The Problem:
Even when reps want to be proactive, they’re often flying blind. Without a central view of who’s gone quiet or hasn’t ordered recently, it’s hard to know where to focus outreach.

Prokeep’s Fix:
With all communication centralized in Prokeep, it’s easy to scan customer history and spot who hasn’t engaged in a while. Reps and managers can filter conversations by date and activity to identify which accounts are due for a check-in.

The Outcome:

  • Reps get quick visibility into dormant accounts
  • Follow-ups become part of the daily routine
  • No need to dig through separate tools or systems

3. Make It Easy to Re-Engage Dormant Customers—Daily

The Problem:

Teams know dormant customers are valuable, but they don’t have a fast way to identify or reconnect with them. Without insight into message history or last order date, it’s all guesswork.

Prokeep’s Fix:
 Prokeep gives you filters and reports to easily spot inactivity—like customers who haven’t responded or ordered recently. From there, your team can send a quick message (using those templates) and bring them back into the funnel.

The Outcome:

  • Dormant customers come back without heavy lifting
  • Sales activity becomes measurable and proactive
  • Revenue grows without needing more reps

 "It takes it away from individuals on their phones... It really is a win. When it's on an individual's personal phone, we can never legally ask to go through that person's messages. Well, this is my system, so I have the ability to look at it and see how you're communicating with my customers"  - Taylor Shonwise, Owner, NAPA Autoparts

Bottom line: Build Outreach Into the Way You Already Work

 The most successful distributors aren’t doing more—they’re doing it smarter. With Prokeep, proactive selling becomes a seamless part of your team’s day.


Templates. Triggers. Total visibility. That’s how you go from missed follow-ups to repeat orders—and grow sales without burning out your team.

Prokeep enables you to serve faster, drive more sales, and create a standout customer experience—starting today. Want to learn more? Book a demo!

Share: Twitter Icon Facebook Icon Linkedin Icon

Industry

Key Highlights

  • 1. Turn Templates
    Into Touchpoints
  • 2. Help Reps Know
    Who to Reach Out to
  • 3. Make it Easy to Re-Engage
    Dormant Customers