Elite EXTRA & Prokeep Join Forces to Streamline Last Mile Delivery Order Communication

Elite EXTRA, Epicor’s leading last-mile logistics software solution, and Prokeep, the order engine designed to help distributors take more orders & get more orders, are excited to announce a strategic partnership aimed at transforming how wholesale and retail distributors manage deliveries and communicate with customers.

This new partnership combines Elite EXTRA's advanced delivery management platform with Prokeep’s solutions built to help distributors serve customers faster, enabling businesses to optimize not only their last-mile operations but also enhance real-time communication with customers throughout the delivery process.

By integrating Elite EXTRA with Prokeep, users can now:

• Send automated delivery updates via Prokeep’s SMS and messaging tools
• Improve visibility with real-time tracking and communication from dispatch to doorstep
• Enhance customer experience by unifying delivery operations and messaging into one streamlined workflow

“Our mission at Elite EXTRA has always been to simplify and elevate last-mile delivery, and communication is a big part of that,” said Jon Ward, GM, Senior Director of Elite EXTRA. “Partnering with Prokeep gives our users the ability to proactively engage with customers and deliver a more transparent, connected experience.”

“At Prokeep, we’re all about helping distributors serve their customers faster so they can win more orders,” said Jack Carrere, CEO of Prokeep. “By partnering with Elite EXTRA, we’re extending that service beyond the counter—bringing real-time delivery updates and transparency directly to the customer’s fingertips. Together, we’re making order fulfillment more seamless, responsive, and relationship-driven.”

The integration is now available to mutual customers. To learn more or request a demo, visit www.eliteextra.com or www.prokeep.com.

About Elite EXTRA

Elite EXTRA, an Epicor solution, provides industry-leading last-mile logistics software solutions designed to optimize dispatching, routing, and real-time tracking for businesses of all sizes. With a focus on efficiency and innovation, Elite EXTRA helps logistics professionals streamline their operations and reduce costs. 

About Prokeep

Founded in 2016, Prokeep is the Order Engine that helps distributors take more orders by making it faster and easier for customers to buy, while also enabling teams to get more orders with proactive marketing and branch outreach. It eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits — helping distributors take more orders from any channel, and get more orders through targeted selling. With Prokeep, distributors serve customers faster, centralize customer data, and drive sales proactively — turning every interaction into an order opportunity. Today, over 8,500 distributors are using Prokeep to win more orders from over three million customers across North America.