The Well-Meaning Bottleneck: One Rep Shouldn't Be Your Quality Control
Your best rep is the bottleneck. They mean well, but it's...
One Inbox for All Orders
Respond faster and take more orders with a unified inbox that helps you meet customer expectations and never miss an order.
Order Automation
Collect customer order data and use AI to identify order requests, check inventory, and send quotes in seconds.
Proactively Drive Orders
Leverage customer segmentation and outreach tools to turn your front-of-house into high performing outbound sellers.
Serve Customer Faster
Centralize Customer Data
Drive Sales Proactively
SERVE CUSTOMER FASTER
Make it easy for customers to do business with you
Whether customers order via text, phone, web chat, email, or FSM, Prokeep-powered distributors can quickly manage all inbound orders and turn requests into quotes faster with built-in AI Order Automation, ensuring great customer service and that no orders ever slip through the cracks.
CENTRALIZE CUSTOMER DATA
Be the first to respond to a customer, so they don't move on to a competitor
Prokeep centralizes customer data, order history, and communications across your business—so you can quickly answer any RFQ, strengthen relationships, win wallet share, and scale.
Drive Sales Proactively
The more you reach out to your customers, the more they order
Prokeep makes it easy to reach out with the right message at the right time through broadcast messages & outreach tasks — helping you reactivate dormant accounts and drive more orders from top customers.
Customer Success
Case Studies
Johnstone Spartanburg triples appreciation day orders
"Our average appreciation day was about $33k. After using Prokeep to send a broadcast, we’d do between $60K and $100K. One message equaled $60K in new sales.”
- Rusty Thompson, Branch Manager
Case Studies
Keller Supply wins back 13% dormant accounts with proactive outreach
“It's fast and customers love it. It helps you save money, it helps you make money... If your goal is to increase profits, Prokeep is a great tool for that.”
- Eddie Black, Branch Manager
Case Studies
US Air increases sales across 53 locations
“Without Prokeep, my life would be extremely frustrating... It’s a game changer. It helps us be more efficient and helps us keep our customers happy.”
- Jack Scarsi, VP of Operations & Finance
Tips to Modernize the Front Counter Without Slowing Down Your Team
The front counter is where service meets speed — and where...
Why Change Management is the Real Cost (and Key to ROI) in Technology Deployment
Executive Summary: Maximizing Technology ROI Through Change...
What is an Order Engine in Distribution?
Short Summary If you run a distribution business, you know...
Want Better Results at the Counter? Reward the Right Behaviors for a Strong Customer Experience
You don’t need to overhaul your team to see better results...
How Prokeep Helps You Reinforce Sales-Driving Behaviors at the Counter
Your counter team is busy every day, but without visibility...
