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Integration Partner

Prokeep + Dispatch:
Smart Deliveries. Clear Communication.

With Dispatch and Prokeep working together, customers get real-time visibility, fewer status-check calls, and streamlined delivery operations—all in one simple workflow.

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The Order-to-Delivery Integration Solving Distributor Frustrations

“Our customers expect a modern delivery experience — we’re not there yet.”

Now: Prokeep + Dispatch send automatic delivery updates (from your branch number) with live status and ETA—modern experience, zero extra effort.

“We get customers calling all day asking where their order is."

Now: Customers get automated delivery updates through Prokeep — no more phone tag or wasting anyone's time.

"Our delivery team and counter sales aren’t on the same page."

Now:  No app-hopping. Logistics + customer comms are centralized so everyone sees the same info in real time.

“We lose valuable time chasing down delivery issues.”

Now: Real-time alerts and a single conversation record cut the back-and-forth—problems solved faster.

From Order to Jobsite: Fewer Status Calls. Happier Customers. More Orders

Automatic, real-time updates answer “Where’s my order?” before the phone rings. Live tracking and confirmations build transparency and trust. Pre-route alerts give customers a chance to add last-minute items—filling trucks and growing revenue without changing your day.

Instant Customer Updates: Automatically send live delivery notifications the moment a route dispatches, arrives, or completes, so customers aren’t guessing. Fewer “Where’s my order?” calls for your team.

End-to-End Visibility: Track live location, ETA, and delivery confirmation from order receipt to final drop-off. Transparency builds trust, reduces surprises, and increases satisfaction.

One Seamless Workflow: Unite back-office, dispatching, and customer messaging in Prokeep to eliminate silos and duplicate work—while keeping customers proactively informed.

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Dispatch Partner Highlight

“Dispatch and Prokeep share a mission to help distributors deliver exceptional customer experiences through smarter, connected operations. By linking delivery management and customer communication, we’re helping teams work faster, reduce friction, and strengthen relationships with the contractors who depend on them.”

Johnny Anderson, Head of Channel Partnerships
Dispatch

Read The Press Release
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Win More Orders in 3 Easy Steps

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Serve Customers Faster with One Inbox For All Orders

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Collect, Centralize, and Activate Customer Data

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Drive Orders with Targeted Marketing & Branch Outreach

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