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How Prokeep Reactivates Dormant Customers—and Gets Them to Your Events

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Every distributor has a list of customers who’ve gone quiet. They haven’t placed an order, responded to a promo, or walked through the door in months. And when it’s time to drive attendance to your next event or push seasonal products, you’re left wondering who’s still engaged—and how to reach them.

That’s where Prokeep comes in.

With Growth Hub, broadcast messaging, and smart contact labeling, Prokeep gives you the tools to bring dormant customers back—and get them showing up, buying more, and staying in the loop.

Here’s how distributors are using Prokeep to re-engage their quietest customers and turn events into revenue opportunities:

Segment and Target Dormant Accounts Instantly

Trying to pull lists from your business system or CRM can be messy—and time-consuming. Prokeep makes it easy to build smart, targeted segments based on real engagement history.

With Prokeep, you can:

  • Instantly filter for customers who haven’t messaged in 60, 90, or 180 days
  • Label customers by product type, buying season, or location
  • Combine engagement data with contact info for smarter outreach
"We can communicate so quickly with them. So much faster than ever before." - Kyle Westphal, President, Mobile Winsupply

Send Broadcasts That Actually Get Read

Forget mailers or mass emails that go unopened. With Prokeep, you can send targeted, personalized messages straight to your customers’ phones—where they’re already active.

With Broadcast Text Messages, you can:

  • Send event invites, service reminders, or seasonal promos via text
  • Include links to RSVP, product info, or landing pages
  • Track delivery, read, and click-through rates in real time

 

Automate Tasks to Keep Your Team on Track

Getting your reps to follow up with inactive accounts manually is a struggle—especially when they’re busy at the counter. Prokeep’s task assignments make reactivation part of the daily workflow.

With Prokeep, you can:

  • Assign follow-up messages to reps with built-in templates
  • Track completion and response rates automatically
  • Ensure consistent outreach without micromanaging

"We have communication that's transparent, easily accessed from anywhere, and then it's accountable, so, you know," - Kyle Westphall, President, Mobile Winsupply

Drive Real Attendance—and Real Results

Reactivating customers isn’t just about sending messages—it’s about getting them to act. Whether it’s RSVPing for an event, booking a service, or placing a new order, Prokeep helps move customers from inactive to involved.

What distributors are seeing:

  • 3x increase in opt-ins for ongoing communications
  • Higher RSVP rates for clinics and promotions
  • Increased order volume from previously silent accounts

Bottom line: The Customers You Already Have Are Still Full of Potential

You don’t need a new customer list—you need to reconnect with the one you already have. Prokeep gives you the visibility, tools, and automation to re-engage dormant accounts, drive event participation, and keep your brand top of mind.

And once they’re back in the door, your team does the rest.

Want to reactivate your quiet accounts before your next event?
Let’s talk.

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