New year, new opportunities! This month's newsletter is packed with practical tips, product updates, and webinars to help kick off March with momentum.
Here are some things to keep on your radar moving forward:
Watch our webinar on demand to hear our discussion on turning any customer request into fast, send-ready quotes, powering your team to stop waiting and start driving more orders. Learn how to:
Many distributors start with Broadcast Text Messaging (BTM) to send quick updates like store hours, promotions, or service announcements. While effective for one-off communication, some teams want a more strategic way to engage customers and drive measurable results.
Growth Hub builds on the simplicity of texting by enabling targeted outreach, coordinated campaigns, and follow-up workflows tied to real customer and order data. Instead of broad messages, teams can deliver the right message to the right customers, helping turn everyday communication into a repeatable engine for engagement and growth.
If you want to learn more about how GrowthHub could impact your business, please reach out to your account team for more information
Pat partners with some of our largest customers across roofing, HVAC, plumbing, and electrical. With a career centered around driving exceptional customer outcomes, Pat works closely with teams to help them increase orders, scale communication, streamline workflows, and maximize the impact of Prokeep across their organizations.
Based in Chicago, he brings a thoughtful, solutions-oriented approach to supporting customers and helping them unlock measurable operational efficiencies through Prokeep’s Order Engine. Outside of work, Pat enjoys running, reading, and spending time with his family.
We’re proud to celebrate 1 year with Pat and are thankful for the care, dedication, and momentum he brings every day. 🎉
After eight years on Prokeep, Auer Steel has built a faster, smarter front counter, one where contractors get accurate quotes in minutes, not hours, and orders keep moving even after the lights go off. By centralizing every text, email, and image on a single platform, their team cut order-entry clicks in half, started closing deals after hours without anyone staying late, and even transformed how their tech support team handles field requests.
Want to read the full story? Check out the blog here
Your customers send photos of parts, labels, and handwritten lists every day. Now, Prokeep can read them even if you're not using full Order Automation. Turn any image into searchable, actionable text without changing how your team works today.
Every new customer conversation is an opportunity to automatically build a complete record. Admins can now include a contact profile link right in the welcome message, so customers fill in their own details from the first text. No manual follow-up, no missing information.
When a customer texts in a request, Prokeep's AI now searches your specific products, at your specific location, using the way your industry actually talks. Fewer mismatches, more accurate suggestions, less time spent correcting recommendations before they go out.
Join us on the 26th to learn how to use clean, complete customer information to proactively drive more orders.
Join us on the 26th to learn how to use clean, complete customer information to proactively drive more orders.
Check out the latest best-practice articles to uncover even more ways to win orders with Prokeep.
Manual, fragmented order processes cost distributors both time and revenue. See how Order Automation is changing the game!
As order volume increases and customer expectations rise, manual processes quietly break down. Learn the easy fix.
Your customers want fast responses, clear order status updates, and to order without interrupting their work. See how top distributors deliver this.
Want to learn more about how Prokeep turns your every rep into an expert salesman?