Text messaging is rapidly becoming the new standard communication practice between customers and businesses.
According to Statista, a company that gathers market and consumer data, 49% of US consumers say they prefer to communicate with customer service via text messaging.
Along with its immediacy and short message structure, texting lets distributors continue those casual, in-store counter conversations with customers – via their phones using funny GIFs, emojis, and pictures.
From humorous banter to serious workplace productivity, texting gives distributors a handy way to be professional and casual.
So, how did we get here? Below are some fun facts you may not have known about texting messaging!
Ready to start texting with your customers? Schedule a demo to see how text messaging can win your customers’ hearts, minds...and continued business!
When your team expands or your messaging needs change you can add more users to your Prokeep with just a few clicks.
Use custom replies to help you keep the conversation going with a click of the mouse.
No more “did you get that?” Customers will know that their messages have been received by your branch, and when your sales rep is on the conversation.
Keep your customers up to date by letting them know that your response time may be delayed for holidays or weekends.
Give important people the access they need to ensure everyone is operating at maximum efficiency.
After a quick file import, you can start texting your customers in seconds.